Privacy Policy
This Privacy Policy explains what personal information AthletiScout collects, how we use and share it, and the choices available to you and, if you are a Parent, your linked Athlete — including the specific protections that apply because the Athletes described on the platform are children. Athletes themselves do not hold accounts or log in; every Athlete profile is created and controlled by a Parent.
1. Scope of This Policy
This Privacy Policy explains how [Company Name] ("AthletiScout," "we," "us," or "our") collects, uses, shares, and protects personal information through our website, mobile application, and related services (collectively, the "Services"). It supplements, and should be read together with, our Terms and Conditions.
This Policy applies to the Parents/Guardians, Coaches, Team Managers, and Club administrators who use the Services, and describes the information we hold about Athletes, whose profiles are created and managed entirely by a Parent as described in our Terms. Athletes do not register, log in, or use the Services directly.
If you are a Parent, this Policy describes both the information we collect about you and the information we collect about your linked Athlete.
2. Information We Collect
Information You Provide. Depending on your role and how you use the Services, you may provide: account and registration information (name, email address, password); an Athlete's profile information, provided by the Parent (name, date of birth, sex, city, current club, playing details, and an optional photograph); practice and skill-challenge results recorded by the Parent; Coach-submitted Evaluations and coaching notes; messages you send through the Services; and information you provide when contacting support. We deliberately do not collect an Athlete's street address, school records, contact information, or payment information, and Athletes cannot be contacted directly through the Services.
Information Collected Automatically. When you use the Services, we automatically collect certain information, including: usage information (pages viewed, features used, time spent); device information (device type, operating system, browser, app version); and log and diagnostic information. An Athlete's location is recorded only at the city level: the city name a Parent provides is matched to a public city-center map point, and a street address is never collected or sent to any third-party geocoding service. We and our service providers use cookies and similar technologies to collect some of this information — see Section 9.
Information From Other Sources. We may receive information about you or a linked Athlete from: a Club that adds roster or staffing information to the Services; a Coach who submits an Evaluation; and, if we later adopt them, identity or age verification providers or background check providers (described further in our Terms).
Sensitive Categories. Some information we collect about Athletes — such as date of birth — may be treated as sensitive personal information under certain state laws. We limit our use of this information to the purposes for which it was provided and any purpose you separately authorize. We do not collect health, medical, or biometric information.
3. How We Use Information
We use the information described above to: provide, maintain, and improve the Services, including generating Athlete profiles and Evaluations and enabling recruiting communications; verify identity and role affiliation as described in our Terms; power any AI features we may introduce, as described in our Terms; process payments if paid features are introduced; communicate with you about your account, the Services, and, where you have not opted out, promotional content; maintain the safety, security, and integrity of the Services, including detecting fraud and enforcing our Terms; and comply with our legal obligations.
4. How We Share Information
With Other Users, as You Direct. An Athlete's profile, Evaluations, and content are shared with the Coaches and Clubs that a Parent has authorized to view them, consistent with the visibility controls described in our Terms. Coach-facing search results structurally conceal an Athlete's last name and photograph; a coach gains contact with a family only after the Parent accepts a connection.
Service Providers. We share information with vendors who perform services on our behalf, such as hosting, customer support, and communications delivery, and, if introduced, payment processing, analytics, and identity/age verification. These providers are authorized to use the information only as necessary to provide services to us.
Legal and Safety Reasons. We may disclose information where we believe in good faith it is necessary to: comply with a law, regulation, subpoena, or court order; protect the safety of a minor or any person; investigate or prevent fraud or security issues; or enforce our Terms.
Business Transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to this Policy or a policy at least as protective with respect to personal information of minors.
De-Identified and Aggregated Information. We may share de-identified or aggregated information (which does not identify a specific individual) for analytics, research, or product development purposes, including improving the AI features described in our Terms.
We do not knowingly sell the personal information of minors, and we do not share Athlete personal information with third parties for their own independent marketing purposes without separate, affirmative consent. The Services currently contain no advertising of any kind.
5. AI and Automated Processing
As described in our Terms, the Services do not currently include AI features. If AI features (such as Evaluation summaries or recommendations) are introduced, they will be informational and developmental aids only, will not be used to make a final decision with a legal or similarly significant effect on an Athlete without meaningful human review, and Parents will be able to exercise opt-outs regarding use of an Athlete's data for AI model training through account settings or by contacting us.
6. Children's Privacy (COPPA)
We are committed to protecting the privacy of children who use the Services. This section explains our practices for Athletes under 13 in compliance with the Children's Online Privacy Protection Act ("COPPA"), and our general practices for all Athletes under 18.
Verifiable Parental Consent. We do not collect personal information from children: Athletes do not register, log in, or use the Services, and no feature of the Services communicates with a child. All information about an Athlete under 13 is provided by the Athlete's Parent from the Parent's own account, and the Parent's consent is collected and recorded at the moment the Athlete's profile is created. If we ever introduce features used by children directly, we will first implement a verifiable parental consent process recognized under COPPA.
What We Collect About Children Under 13. With parental consent, an Athlete's profile may include the categories of information described in Section 2, provided by the Parent. An Athlete's profile is never publicly visible: it can be seen only by the Coaches and Clubs the Parent has authorized, and coach-facing search results conceal the Athlete's last name and photograph.
Parental Rights. A Parent may, at any time: review the personal information we have collected from their child; request that we delete that information; and refuse to permit further collection or use of the information, which may result in the Athlete no longer being able to use features that require that information. To exercise these rights, contact us using the information in Section 15.
Athletes 13-17. Athletes between 13 and 18 likewise do not hold accounts; the Parent creates and controls the profile as described in our Terms and retains the controls described in Section 7 below, even though COPPA's specific under-13 consent mechanics do not apply.
No Conditioning. We will not condition an Athlete's participation in an activity on providing more personal information than is reasonably necessary for that activity.
We do not knowingly serve targeted or behavioral advertising to Athletes based on personal information, and we do not knowingly sell Athletes' personal information.
7. Parental Access and Control
Parents of a linked Athlete under 18 can, through account settings or by contacting us: view and edit the Athlete's profile information; control which categories of information and which users can see them; request a copy of the Athlete's information; and delete the Athlete's profile, which removes the profile from active use subject to the retention practices in Section 11.
8. Your Privacy Choices and State Law Rights
Depending on your state of residence, you may have rights regarding personal information we hold about you or, if you are a Parent, your linked Athlete, which may include the right to: confirm whether we process your personal information and access it; correct inaccurate personal information; delete personal information; obtain a portable copy of personal information you provided; and opt out of the sale or sharing of personal information or its use for targeted advertising, where applicable.
Right to Opt-In for Minors. Where required by law, we will not sell or share the personal information of a user we know to be between 13 and 16 years old without that user's or their Parent's affirmative opt-in authorization, and we will not sell or share the personal information of a user we know to be under 13 without a Parent's affirmative authorization.
To exercise any of these rights, contact us using the information in Section 15. We will verify your request (or, for an Athlete's information, the Parent's relationship to the Athlete) before acting on it, consistent with applicable law.
California Residents. If you are a California resident, the categories of personal information described in Section 2, the purposes in Section 3, and the disclosure practices in Section 4 describe our practices for purposes of the California Consumer Privacy Act, as amended. California residents may also lodge a complaint with the California Privacy Protection Agency.
Global Privacy Control. We honor the Global Privacy Control ("GPC") signal as a valid opt-out-of-sale/share preference for browsers that send it.
9. Cookies and Tracking Technologies
We and our service providers use cookies, SDKs, and similar technologies to operate the Services (for example, to keep you logged in), remember preferences, and understand usage through analytics. You can control cookies through your browser or device settings; disabling certain cookies may limit functionality. A dedicated Cookie Policy with a full inventory of specific cookies and their purposes may be published separately and linked from the Services.
10. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security incident affecting personal information, we will notify affected individuals and any applicable regulators as required by law.
11. Data Retention
We retain personal information for as long as necessary to provide the Services (including maintaining an Athlete's multi-season development history, which is a core purpose of the Services), and as needed to comply with legal, accounting, safety, or dispute-resolution obligations. When a Parent deletes an Athlete's profile or their own account, the profile is removed from active use immediately and the underlying personal information is permanently deleted after a 30-day recovery window, except for narrow records we are permitted or required to retain: consent records are kept in anonymized form (with no name or contact information), and safety reports are kept in de-identified form so that deleting a profile cannot erase a record of concerning conduct. Message threads are retained as safeguarding records and cannot be deleted by users. A dedicated Data Retention Policy with specific per-category schedules may be published separately.
12. International Data Transfers
The Services are operated from the United States. If you access the Services from outside the United States, your information will be transferred to, stored, and processed in the United States, where privacy laws may differ from those of your country of residence.
13. Third-Party Links and Services
The Services may link to or integrate with third-party websites and services, such as video hosting platforms (for example, drill videos hosted on YouTube) and, if introduced, payment processors or identity/age verification providers. This Policy does not apply to those third parties; their own privacy policies govern their collection and use of your information.
14. Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will provide notice, such as by email to the Parent on file or a notice within the Services, before the changes take effect. The "Last Updated" date at the top of this Policy indicates when it was last revised.
15. Contact Us
To exercise a privacy right, ask a question about this Policy, or reach our privacy team, contact:
[Company Name]
2108 N St, #17338, Sacramento, CA 95816, USA
Privacy inquiries: support@athletiscout.com
General support: support@athletiscout.com